Welcome to our FAQ corner!

We know decorating your home is a journey filled with inspiration, questions, and sometimes a little uncertainty. That’s why we’ve put together this space — to answer the things you’re most curious about, from product details and delivery to styling and care tips. Think of it as your friendly guide to making confident choices while creating a home you truly love.

Many of our products are proudly Made in India, including handcrafted pieces sourced from Rajasthan, Uttar Pradesh, West Bengal, and other artisan hubs. Product details clearly mention origin.
We try our best to display accurate colors. However, slight variations may occur due to lighting, photography, and screen settings.
We accept: UPI (Google Pay, PhonePe, Paytm), Debit/Credit Cards (Visa, Mastercard, RuPay) , Net Banking, Wallets
Absolutely. We use secure SSL encryption and trusted payment gateways to ensure safe transactions.
You can cancel or modify your order within 12 hours of placing it (if not shipped). After dispatch, cancellation will not be possible.
Yes, all orders come with a GST-compliant invoice. You can also request a business invoice for corporate purchases.
Metro cities: 3–5 business days Tier 2 & 3 cities: 4–7 business days Remote areas: 6–10 business days Delivery timelines may vary during festive seasons like Diwali, Navratri, or sale events.
Our shipping fee is very nominal and is applied on all orders.
Once your order is shipped, you’ll receive an email with tracking details.
Currently, we ship across India. For international shipping requests, please contact support.
We offer a 7-day return policy for most products (except customized, clearance, or fragile décor items). The product must be unused and in original packaging.
Please share an unboxing video and photos within 24 hours of delivery. We will arrange a replacement or refund at no extra cost.
Refunds are processed within 5–7 business days after quality check: UPI/Wallet: 2–3 days Bank/Card: 5–7 days
Yes, for damaged or defective products. For other returns, a small reverse pickup fee may apply.
Yes, dimensions are mentioned in inches and centimeters. Minor variations may occur for handcrafted products.
Yes, we offer special pricing for bulk and corporate gifting, especially during festive seasons like Diwali.
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You can reach us via: Email support WhatsApp chat Website live chat Customer care number Support hours: Monday to Saturday, 10 AM – 6 PM IST.
Yes! Share your room photos with us, and our team can suggest products that match your theme and budget.
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